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Councillor Heather McLain

Profile image for Councillor Heather McLain

Title: Support Member for Customer Focus

Party: Conservative

Ward: Severn Vale North

Parish: Deerhurst ; Elmstone Hardwicke ; Leigh ; Stoke Orchard & Tredington

Contact information

Home address: 
Daffodil Cottage
GL19 4BX

Mobile:  07774 570525

Bus. email:

Committee appointments

Terms of Office

  • 07/05/2015 - 02/05/2019
  • 07/05/2019 - 08/05/2023

Additional Information

Membership of Working Groups, Boards and Panels 


J9 Area Member Reference Panel

Transform Working Group


The role of Support Member for Customer Focus includes the following areas of responsibility:


·  Customer Services Strategy.

·  Customer Services.

·  ICT.

·  Service Commissioning.

·  Customer Engagement and Access.

·  Equalities.